Knowledge Management 2.0
Knowledge Management and Web 2.0; strategies and best practices

August 10, 2011

Goals of Knowledge Management

Goals of Knowledge Management should include:

* identifying new market opportunities (globally, new industry niches, cross-selling existing products)

* responding to opportunities more quickly

* increasing time to market with products and services

* improving the way information-based products are delivered; including collaboration between a company and its customers

* improving the way client relationships are managed

* creating new information-based products

* increasing the revenue yield on products; either reducing costs to expand margins or adding new sources of value

* making operational processes for efficient

* optimizing placement and utilization of existing talent pool

* strengthening existing talent pool (growing competencies, exposing existing competencies, exposing tacit knowledge, leveraging relationships, fostering innovation, etc.)

What do you think some of the goals of Knowledge Management should be?

1 Comments:

  • These are realy graet, yet, what about governmental and non-for-profit businesses? For these I would think we should adjust some of thses goals. For example: Instead of increasing profit we might focus on shortening proccesses lifespan.

    By Blogger Tomer, at 4:53 PM  

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