Establishing a Successful KM Strategy

A successful Knowledge Management Strategy should:

• Support the overall business strategy


• Support core value creation processes


• Focus on where value can be created internally in the Business and externally for Customers


• Prioritize KM initiatives based on ROI, where possible


• Produce measurable results


• Embed KM initiatives into existing business processes vs. creating new stand-alone processes

What do you think are elements of a successful KM strategy?